Hospitality and Retail

Hospitality and Retail IT Services

Your all-in-one solution to elevate security, streamline operations, and enhance customer engagement

Guard your hotel, restaurant or store from theft, cyber attacks and data breaches

Guard your hotel, restaurant or shop from
theft, cyber-attacks, and data breaches

Guard your hotel, restaurant or shop from theft, cyber-attacks, and data breaches

Control access to your brick-and-mortar

A well-planned access control system eliminates the risk of handing out brass keys and lets managers issue and revoke credentials at any time. We can track the who, when and where for all of your access points, whether they’re doors, cabinets or machinery.

Intelligent Surveillance

Our surveillance systems don’t just record. This is proactive security management. Smart features like line crossing and perimeter intrusion detection, give you a deeper look into on-site activities.

Shield Financial Data

Threat hunters and response specialists fortify your payment processing systems and networks with robust firewalls and intrusion detection, ensuring your transactions and customer data are safe from cyber threats.

Flawless operations from inventory management to order processing

Flawless operations from inventory management to order processing

Make calls from anywhere

Our Android and iOS apps ensure you never have to give out your personal number again.

Scheduling & tracking made easy

Schedule conference calls and team web meetings, or monitor wait times and abandoned calls in your inbound queues.

Protect Your Business's Lifeline

Regular data backups protect against accidental deletions, cyber attacks, and hardware failures, ensuring your critical business information, from customer data to transaction records, is always retrievable.

Inventory Management & Menu optimization

Restaurant franchises use a cloud-based POS system to track sales, inventory, and customer orders in real-time.

Intercoms and paging systems

Hotel front desk staff can give clear instructions to guests during emergency announcements or instantly relay a message to housekeeping or maintenance. Restaurant front-of-house can coordinate with the kitchen. 

Increase customer loyalty and sales

Store managers across different locations access customer data in real-time to personalize service, track purchase history, and manage loyalty programs.

IT Training, Support and Maintenance

Ongoing, dedicated IT support for all installed systems, ensuring optimal performance and swift issue resolution.

Configuration for Scalability

Ensure the network can grow with your business, allowing for easy addition of new users or technologies.

Provide a smooth, enjoyable, and memorable experience for your customers

Provide a smooth, enjoyable, and memorable experience for your customers

Endless contact methods

Give your customers an easy way to contact you. Voice, Facebook chat, website chat, and text messaging all in one platform with a hosted communication solution. Turn a website chat into a phone call, then into a video call all from one unified platform.

Guest Wi-Fi

Full-feature guest Wi-Fi platform. Create loyal customers who will want to use your restaurant, shop or hotel as their office. Choose how and when your Wi-Fi is used. No network hardware required.

Get your guests connected quickly with a password-less login that remembers them when they come back. 100% protected and legally compliant.

Digital Signage

Entertain and inform your customers with a full range of digital signage options. We install and maintain digital menus, music, video walls or specialized TV for lobbies.

Manage multiple locations with ease

Update menus, track inventory, and process orders across all your stores or restaurants from one central system. 

Communicate effortlessly between locations – a message sent from headquarters can instantly reach every branch. This unified approach means every customer gets the same great experience, no matter which location they’re visiting. You save time and resources by managing everything from one place.

From Hillsborough to Hernando County

StonePoint's Local Service Guarantee

At StonePoint, we don’t just say “We appreciate your business”—we prove it. Based in Central Florida, we handle all installations ourselves. After installation, you’ll have a full two weeks to experience our services. If you’re not completely satisfied, you can revert to your previous provider with no obligation or cost from us. And no need to worry about the hassle of switching from an old system to a new one.

We manage the entire migration process. From the moment your old system is deactivated to when your new StonePoint system becomes operational,  And, if needed, we perform installations after business hours to prevent any disruption to your operations.

We Manage IT Complexities.
You You Enjoy Uninterrupted Productivity.

Get a personalized consultation for IT solutions that help you run your hospitality or retail business

Frequently Asked Questions

Hospitality and retail FAQs

Our IT services include intelligent surveillance systems with proactive security features like line crossing and perimeter intrusion detection. These systems not only record but actively manage security, giving a deeper look into on-site activities and deterring theft in your retail store or restaurant.

We provide comprehensive solutions like cloud-based POS systems for real-time inventory management and order processing, integrated communication systems for seamless coordination, and regular data backups to protect your business’s critical information, ensuring smooth and efficient operations.

Our services include guest WiFi platforms for seamless internet access, digital signage for engaging customer interaction, and multi-platform communication solutions, all designed to provide a smooth, enjoyable, and memorable experience for your customers.

Absolutely. Our access control systems can be customized to control access to specific areas within your premises, like storage rooms or private offices, ensuring that only authorized personnel can enter these sensitive zones.

Yes, our IT services are designed to manage multiple locations with ease. You can update menus, track inventory, and process orders from a central system, and maintain consistent customer service and operations across all locations.

We serve Tampa, Ocala, Lakeland, Naples, Sarasota, and all areas throughout the state of Florida. For multi-state operations, contact us to explore service options.